HP Care Pack - Post Warranty Support, Hardware Call to Repair within 6hrs, 24x7, 1 year - UA457PE

Product Description

Product Features

Type - Extended service agreement

Service Included - Parts and labour

Full Contract Period - 1 year

Location - On-site

Service Availability - 24 hours a day / 7 days a week

Repair Time - 6 hours

This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities.

Choose 6-Hour Call-to-Repair support when you need to be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, enjoy consistent support levels across your MPE, HP-UX, Windows NT, NetWare, or mixed environment limited to Windows NT in the U.S., obtain easy-to-buy, easy-to-use extended warranty services, and enhance IT resource planning and IT staff efficiency.

This service covers SureStore DLT/LTO tape drives.

HP Care Pack - Post Warranty Support, Hardware Call to Repair within 6hrs, 24x7, 1 year - UA457PE

Technical Specifications