1 Year On Site Hardware Support for 1 Laptop

Product Description

Product Features

Business On-site Maintenance includes:

Unlimited access to Business Support Help Desk 8am-8pm (Monday to Friday excluding Bank Holidays)

Guaranteed next business day fix

Cost of replacement parts upon failure of a part

Operating System is re-loaded as part of the service (if media and license details are available)

Advice on Windows operating systems (including 3.1, 3.11, 95, 98, 2000, NT4 workstation and XP) Microsoft Office, Microsoft Internet Explorer, Microsoft Publisher, Microsoft Outlook, Lotus SmartSuite, Lotus Organiser

Not included:

Apple computers and operating systems

We will provide an on-site expert technician to repair your PCs and laptops beyond the standard manufacturer's warranty. Unlike many support packages, Business On-site Maintenance also incudes telephone software application support, allowing trained consultants to diagnose and resolve problems over the phone with minimum disruption to your business.

1 Year On Site Hardware Support for 1 Laptop