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Contact Email Addresses
Order Queries
If you have a question about an order that has been placed please email
customerservices@pcwb.com.
Returns
If you wish to set up a return on goods that have been received, complete
our online returns form.
Contact Telephone Numbers
Sales Advice- Customers in Uk telephone 0844 871 2401 (9am-5.30pm Monday to Friday). For customers in Ireland (Low call) 1890 252 433 or Ph. 353-1-8833751.
Lines are open from 8.30am to 5.30pm Monday to Friday and are staffed
by our trained IT advisors.
Customer Services - Customers in Uk telephone 0844 871 2401 (9am-5.30pm Monday to Friday). For customers in Ireland (Low call) 1890 252 433 or Ph. 353-1-8833751.
For any queries relating to delivery, existing orders or product returns,
then call our customer service department.
Account Facilities - Customers in Uk telephone 0844 871 0404 (9am-5.30pm Monday to Friday). For customers in Ireland (Low call) 1890 252 433 or Ph. 353-1-8833751.
For assistance with invoices, accounts and applications for credit,
please call our finance department.
Complaints
If you wish to make a complaint, please contact our Customer Services
department on 0844 871 2401 (9am-5.30pm Monday to Friday) if you are a Uk customer. For customers in Ireland (Low call) 1890 252 433 or Ph. 353-1-8833751. Or you can email customerservices@pcwb.com.
Pre Sales Technical Support for Account Holders
If you are unsure if it's the right product for you, our sales staff
will be happy to help, but if you need further assistance we also offer
a pre sales Technical Support Helpline to our Account Holders staffed
by qualified engineers. Click
here for more information and contact details.
Post Sales Technical Support for Account Holders
Once you have installed your new products, we offer a technical helpdesk
with qualified engineers to assist account holders with any ongoing
advice you need. Click
here for more information and contact details.
Fax Number
Ordering online means that you don't need to send us a Purchase Order.
Click here to order online now.
We have a number of different fax numbers depending on the department
you wish to reach. For the fax number you require please contact our
Customer Services department on the details above.
Address
PC World Business
Waterfold Park
Rochdale Rd
Bury
BL9 7BJ
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