RITM Benefits
It’s…created to save you time and money and give you peace of mind.
From the word go, Remote IT Management gives you a return on your investment. For a fixed monthly fee you have a dedicated team of experts at your disposal. Whether it’s you or your staff that need advice and support - we’re there! Safe in the knowledge that Remote IT Management is keeping your network running smoothly, you’ll have time to concentrate on the strategic issues that will ensure your business grows and continues to succeed.
Fixed fees allow you to budget
Remote IT Management has a set monthly cost, per server and for each PC on the network. Included in that price is unlimited remote server management, administration and support, plus a technical support telephone service with 95% of problems being sorted out within an hour of your call. If the problem requires a site visit form a PC World Business engineer, you’ll get one - free of charge.
And you can make as many phone calls as you like to your support team, again free of charge
Compare that with what you would expect to pay for an engineer call out for network related issues or a standard server maintenance contract. And that’s before you factor in the cost to your business of downtime spent waiting for the engineer or any subsequent work that needs carrying out.
Remote IT Management represents both a radical saving and a quantum leap in the quality of the IT system management that your money can buy.
It’s…all about great partnerships
PC World Business has developed Remote IT Management in partnership with a number of leading systems software specialists and infrastructure engineers.
- CA – Computer Associates.
- Cisco – Silver Partner Status
- HP – Preferred partner 2007
- Microsoft – Gold partner status
- Kingston – Accredited partner
Drawing on the experience and cutting edge technical expertise behind the world’s most sophisticated system management solutions for major corporations, it means we can offer the same level of service, reliability and security, but with a pricing structure that better reflects the economies of small to medium sized business.
This article originally appeared in the RITM edition of Services.